
14 EN
7 Troubleshooting
Warning
• Never remove the casing of this device.
To keep the warranty valid, never try
to repair the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
No power
• Make sure that the AC power plug
of the unit is connected properly.
• Make sure that there is power at the AC
outlet.
• Insert the batteries with polarities (+/–
signs) aligned as indicated.
• Replace the battery.
No sound
• Adjust volume.
• Make sure that the track played is of a
compatible format.
Cannot play disc
• Make sure that the disc is inserted
with the printed side facing up.
• Wipethediscwithbrecleaningcloth
from the centre to the edge in a straight
line.
• This disc may be defective. Play another
disc.
• MakesurethattheCDisanalizedCD/
CD-R/CD-RW.
• Make sure that the laser lens is clean.
• Make sure that the CD is not encoded
with copyright protection technologies.
USB device or SD card not supported
• The USB device or SD card
is not compatible with this
device. Try another one.
Poor radio reception
• Increase the distance between the unit
and your TV or other radiation sources.
• Fully extend the FM antenna.
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